Transition Support

To get started with ChildcarePro there are a number of important steps, that when followed will make your transition hassell free

1. Step 1 - Review our CCMS Information Documents (Download Note 1 and Download Note 2 ) – these are extracts from the CCMS Handbook and past presentations our team have attended with CCMS government representatives. These documents provide a quick overview of key areas of your business that may be affected by CCMS
2. Step 2 - Read our usability document (Download)– This will introduce you to key concepts of CCMS, how this differs from the current COS system, and how ChildcarePro handles these new situations. This document also defines key words and terminology used throughout our Software and when talking with the CCMS Helpdesk
3. Step 3 - Review the User Manual (Download) – this has a number of screen shots explaining how the software works.
4. Step 4 - Obtain all your CCMS information from the Government. This includes a letter advising you of your:
   1. Your CCMS Username
   2. Your Organisation ID
   3. Your Payee ID
   4. Your CCB Approval ID
   Once you have all of this information, you will need to call the CCMS Helpdesk to obtain your CCMS Password.
5. Step 5 - Send all the information in STEP 4 to us by email to help@numeropro.com
6. Step 6 - We will generate a ChildcarePro licence file that contains all your information provided in STEP4 and email it to you, along with instructions on how to download the software and install your licence. This licence enables the software to communicate with the Government CCMS. Without it, use of the software is very limited.
7. Step 7 - Read the Getting Started Guide (Download) and follow the steps required to import your licence, enter children, guardians and create enrolments. You can also use the Checklist ( Download )to confirm you have covered all key areas.